Frequently Asked Questions (FAQ’s)


Can I pay with using my credit or debit card?

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I’d like to send my order as a gift, can you do gift wrapping?

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Are your products safe for human health?

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Are your products waterproof?

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Are your products food-friendly?

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Why bright copper items are more expensive than the others?

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Do you ship internationally?

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What are you ingredients and nutritional values?

Original

Ingredients : Chocolate 49% ( sugar, cocoa mass, cocoa butter, SOYA lecithin, bourbon vanilla ), Sugar, Cocoa ( cocoa powder, acidity regulator (E 501)), Corn Starch, Cinnamon

We are a plant based company. Produced in a kitchen that uses MILK, EGG, GLUTEN & NUTS.

Nutrition	
Typical Values Per 100g
Energy 1914.57 kJ/ 400.25 kcal
Fat
18.13g
of which saturates 10.98g
Carbohydrate 62.23g
of which sugars 50.42g
Protein 4.84g
Salt
0.03g

Adventure

Ingredients: Vegan Creamer (Glucose syrup, Refined fully hydrogenated coconut oil, Emulsifier(E472e) Stabilizer(E430ii) Free flowing agent(E551)), Chocolate 49% ( sugar, cocoa mass, cocoa butter, SOYA lecithin, bourbon vanilla ), Sugar, Cocoa ( cocoa powder, acidity regulator (E 501)), Corn Starch, Cinnamon

We are a plant based company. Produced in a kitchen that uses MILK, EGG, GLUTEN & NUTS.

Nutrition	
Typical Values Per 100g
Energy 2237.93kJ / 533.38 kcal
Fat
32.44g
of which saturates 28.23g
Carbohydrate 55.94g
of which sugars 17.3g
Protein 2.43g
Salt
0.01g

Beluga

Ingredients:

Vegan Creamer (Glucose syrup, Refined fully hydrogenated coconut oil, Emulsifier(E472e) Stabilizer(E430ii) Free flowing agent(E551))), Vanilla Sugar (Sugar, Potato Starch, Vanilla Powder), Sugar, Cocoa Butter, Corn Starch

Produced in a kitchen that uses MILK, EGG, GLUTEN & NUTS.

Nutrition	
Typical Values Per 100g

Energy 2233.5kJ / 532.5 kcal
Fat
29.5g
of which saturates 26.5g
Carbohydrate 67.5g
of which sugars 36.3g
Protein 0.1g
Salt
0.01g

Why are you called The Grumpy Whale?

Check out our story here.


How can I contact you?

All the details are here.


Where can I buy The Grumpy Whale products?

You can get them from our shop here.

The Reykjavik Grapevine (Ships Internationally)

Vegan Budin

MatarBudin

Husavik Whale Museum

Beluga Whale Sanctuary

Reykjavík Design


Can I buy your products wholesale/ bulk?

Yes! Send us an email for a quote on custom orders.


Why do I sometimes get black dots in my adventure and original hot chocolate?

We use really good 49% chocolate in Original and Adventure. When the chocolate is melting, but not fully melted in the hot chocolate there may be little black dots of chocolate. If you don’t feel like heating more learn to love the black dots as it will still taste as good!


Why do I get an oily looking layer on my Beluga hot chocolate?

This is because we use cocoa butter to flavour our Beluga white hot chocolate. This is usually not a problem when you mix while heating with milk in a pan, but may occur if you just add hot water on the go. Don’t worry it’s going to taste just a good!


Are you products vegan/ dairy free?

Yes! All our products are vegan and dairy free.

We are completely transparent, so we tell you on all our packaging that we produce in a shared small producers kitchen Eldstæðið where other products may use dairy & non vegan products. There are strict cleaning protocols in the kitchen, so contamination risks are very low.


Why do you not ship internationally/ outside of the Capital area (Reykjavik)?

At the moment we do not have the resources, but we hope to soon!

Get in touch for special shipping requests.


What products are you looking at producing next?

Great question! Chilli, Orange, Icelandic herbs/ spices & mint hot chocolate.

Do you have any ideas? Let us know.